Your data security and privacy

At SpeciesHub, we prioritize your security and privacy. We safeguard your personal information with robust account security measures. Understanding and managing app permissions further strengthens your privacy control. Let's explore how SpeciesHub keeps your data secure and how you can effortlessly manage your account settings.

Your SpeciesHub account data is stored securely on our hosted servers, protected from unauthorized access. We implement robust security measures and conduct daily backups to safeguard your information and ensure data recovery in case of unforeseen events.

For a comprehensive overview of our commitment to data privacy and security, please refer to our Terms of Service and Privacy Policy.

If you're encountering issues with your account that prevent you from fully enjoying the app, reach out to our Support Team at support@specieshub.io. We're here to help!
Before deleting your profile, ensure you've canceled any active subscription plans to avoid future charges. Simply deleting your account won't cancel subscriptions or issue refunds.

How to Delete Your Account:

1. Open the app and navigate to Settings.
2. Tap on Profile.
3. Locate and click the Delete Account button.

A Few Things to Note:

• You have a 10-day grace period to change your mind.
• If you wish to cancel the deletion within this timeframe, contact us at support@specieshub.io.
• After 10 days, your account and all associated data will be permanently removed.

To request your data according to GDPR guidelines, contact us directly at privacy@specieshub.io from the email address registered with your SpeciesHub account. Our team will process your request within 4-5 business days.

To permanently remove your data from our servers, contact us at privacy@specieshub.io from the email address registered with your SpeciesHub account. Be aware that deletion is irreversible - you won't be able to retrieve your data once it's removed.

Note that for privacy and security reasons, only account owners can submit data deletion requests. After processing your request, you'll receive a confirmation email with a link to log in and confirm deletion. Upon confirmation, all your data will be permanently removed.